Terms of Service

These Terms govern your use of FlipGenius, a mobile research tool that helps resellers estimate what secondhand items may sell for. FlipGenius is operated by Kevin Scharfenberg ("we", "us"). When you use FlipGenius you are contracting with Kevin Scharfenberg.

1. Acceptance

By creating an account or continuing to use FlipGenius, you agree to these Terms. If you do not agree, do not use the service. You must be of legal age to form a binding contract, or have permission from a parent or guardian. If you use FlipGenius for a business, you confirm you have authority to bind that business.

2. The service

FlipGenius lets you photograph and describe an item, then uses automated AI analysis and publicly available sold-listing data to produce an estimated resale value, a suggested maximum buy price, and a BUY, MAYBE or PASS suggestion. Free accounts include a limited number of trial scans; paid plans include a monthly scan allowance.

3. Your account

Provide accurate information and keep it up to date. Keep your login details confidential; you are responsible for activity under your account.

4. Acceptable use

You must not misuse FlipGenius, including:

• using it for anything unlawful, fraudulent, or to send spam;
• uploading content that infringes others' intellectual property or privacy, or that is illegal, hateful, or harmful;
• interfering with security — introducing malware, probing, scraping, or overloading the service;
• reverse engineering, reselling, or redistributing the service, or bypassing scan limits;
• attempting to manipulate or "jailbreak" the AI features.

5. AI estimates are not guarantees

Results are generated automatically and may be inaccurate, incomplete, or out of date. Estimated values, sell-through rates and verdicts are for general research only — not financial, investment or professional advice, and not a promise of profit. You are responsible for checking item identity, authenticity, condition and value before buying, and for all purchasing and selling decisions you make.

6. Your content

You keep ownership of the photos, voice notes and text you submit. You confirm you have the right to submit them, and you grant us a limited licence to host and process them solely to provide the service. We may remove or restrict content, or refuse to process requests, that breach these Terms. Rights-holders can report infringing content by contacting us; repeat infringers may have their accounts terminated.

7. Intellectual property

We retain all rights in FlipGenius, including its software, design, documentation and branding. We grant you a limited, non-exclusive, non-transferable right to use the service within your plan.

8. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, renewal, tax, cancellation and refund terms are governed by Paddle's Buyer Terms. Subscriptions renew monthly until cancelled; you can cancel any time from your Account page and keep access until the end of the paid period. See our Refund Policy.

9. Availability

We work to keep FlipGenius running well, but we do not guarantee it will be uninterrupted, error-free, or always available. Features may change over time.

10. Suspension and termination

We may suspend or terminate your access for material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using FlipGenius at any time. When access ends, your account data may be deleted; scan history stored on your device remains under your control.

11. Disclaimers and liability

To the fullest extent permitted by law, FlipGenius is provided "as is" without implied warranties of merchantability or fitness for a particular purpose. We are not liable for indirect or consequential losses, including lost profits, data or goodwill, or for purchases made based on estimates. Our total liability is limited to the fees you paid us in the 12 months before the claim. Nothing here limits liability for fraud, death or personal injury where the law does not allow it.

12. Indemnity

You agree to indemnify us against claims arising from your content, unlawful use, or breach of these Terms.

13. General

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, and disputes will be handled by its courts. You may not assign these Terms without our consent; we may assign them as part of a business transfer. We are not responsible for delays caused by events beyond our reasonable control. We may update these Terms and will post the new date above.

Contact

Questions about these Terms can be sent to Kevin Scharfenberg at simplesparkdigital@gmail.com.