Refund Policy

30-day money-back guarantee

If you're not satisfied with your FlipGenius subscription, you can request a full refund within 30 days of your order date — no reason needed.

How to request a refund

Refunds are processed by our payment provider, Paddle, the Merchant of Record for all FlipGenius orders. To request a refund, visit paddle.net and look up your order using the email on your receipt, reply to your receipt email, or contact us at simplesparkdigital@gmail.com.

Cancelling

You can cancel at any time from the Account page using "Manage billing or cancel". After cancelling you keep your scans until the end of the month you paid for, and you won't be charged again.

Refunds are also subject to Paddle's Refund Policy.